Privacy Policy
At Higehy, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website higehy.com, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information:
• Name
• Email address
• Shipping address
• Billing information
• Phone number
• Order details
Automatically Collected Information:
When you browse our website, we may automatically collect certain information, including:
• IP address
• Browser type
• Device information
• Website usage data
• Pages viewed and interactions with our website
This information helps us improve our website and provide a better shopping experience.
How We Use Your Information
We may use your information for the following purposes:
• Processing and fulfilling your orders
• Providing customer support
• Sending order updates and shipping notifications
• Improving our products and services
• Managing payments and transactions
• Preventing fraud and protecting website security
• Sending marketing communications if you choose to receive them
Payment Information
All payment transactions are processed through secure third-party payment providers.
Higehy does not store or have access to your complete payment card information.
Your payment information is handled securely according to the privacy policies of the payment providers.
Cookies and Tracking Technologies
Higehy uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
• Remember your preferences
• Understand website usage
• Improve website performance
• Provide relevant content and advertisements
You can choose to disable cookies through your browser settings. However, some website features may not function properly.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information only when necessary with trusted third parties, including:
• Payment processors
• Shipping carriers
• Website service providers
• Marketing and analytics providers
These third parties only receive the information necessary to provide their services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• Requesting access to your personal data
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Opting out of marketing communications
To make a privacy-related request, please contact us.
Marketing Communications
If you subscribe to our emails, we may send you updates about:
• New products
• Special offers
• Promotions
• Brand news
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Children’s Privacy
Higehy does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate action.
Third-Party Links
Our website may contain links to third-party websites.
Higehy is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Company Name:
Haikou Yuxin E-commerce Co., Ltd.
Website:
higehy.com
Email:
[email protected]
Address:
Room B9, 2nd Floor, Building A, Haichuanggu High-Tech Industrial Park, No. 8 Yaogu 2nd Cross Road, Yaogu Industrial Park (Phase II), National Hi-Tech Industrial Development Zone, Haikou City, Hainan Province, China
Thank you for trusting Higehy.
We are committed to protecting your privacy and providing a safe and enjoyable shopping experience for you and your pets.