Terms & Conditions
Welcome to Higehy.
These Terms & Conditions govern your use of the Higehy website (higehy.com) and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our services.
General Information
This website is operated by:
Company Name:
Haikou Yuxin E-commerce Co., Ltd.
Website:
higehy.com
Email:
[email protected]
Throughout the site, the terms “we”, “us”, and “our” refer to Higehy.
Use of Website
By using our website, you agree that:
• You are at least the legal age in your country or have permission from a parent or guardian.
• You will use this website only for lawful purposes.
• You will not misuse, damage, or interfere with the operation of our website.
• All information you provide is accurate and complete.
We reserve the right to refuse service or terminate access to our website if these terms are violated.
Products and Services
We make every effort to display our products accurately, including descriptions, images, and pricing.
However, we cannot guarantee that:
• Product colors will appear exactly the same on all devices.
• Product availability will always be current.
• Product descriptions are completely free from errors.
We reserve the right to modify, update, or discontinue products at any time without notice.
Orders and Payments
When you place an order with Higehy, you agree to provide accurate order and payment information.
After placing an order, you will receive an order confirmation email.
We reserve the right to:
• Accept or decline orders.
• Cancel orders due to pricing errors, payment issues, or suspected fraud.
• Limit quantities purchased per customer.
All payments must be completed before orders are processed.
Pricing Information
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors and update product prices when necessary.
If an order contains an incorrect price due to an error, we may contact you before processing the order.
Shipping and Delivery
Shipping times are estimates and may vary depending on:
• Shipping destination
• Carrier delays
• Weather conditions
• Holidays
• Other circumstances beyond our control
Please ensure your shipping address is accurate before completing your purchase.
For more information, please review our Shipping Policy.
Returns and Refunds
We want every customer to have a positive shopping experience.
If you have any issues with your order, please contact our customer support team before returning any products.
For detailed information about returns and refunds, please review our Return & Refund Policy.
Intellectual Property
All content on the Higehy website, including:
• Text
• Images
• Logos
• Graphics
• Product descriptions
is owned by or licensed to Higehy and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without written permission.
Third-Party Links
Our website may contain links to third-party websites.
These links are provided for convenience only.
Higehy is not responsible for the content, policies, or practices of third-party websites.
Limitation of Liability
Higehy is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our responsibility is limited to the maximum extent permitted by applicable law.
User Information
Your personal information is collected and handled according to our Privacy Policy.
By using our website, you agree to our collection and use of information as described in our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page with the updated effective date.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Company Name:
Haikou Yuxin E-commerce Co., Ltd.
Email:
[email protected]
Address:
Room B9, 2nd Floor, Building A, Haichuanggu High-Tech Industrial Park, No. 8 Yaogu 2nd Cross Road, Yaogu Industrial Park (Phase II), National Hi-Tech Industrial Development Zone, Haikou City, Hainan Province, China
Thank you for choosing Higehy.
We appreciate your trust and are committed to providing quality pet toys and a safe, enjoyable shopping experience.